Effective date: 29 October 2026 · Contact: Hatiawk159@gmail.com
Who we are
Buy For Me is an independent grocery shopping and fulfilment service for Johor Bahru and Singapore. It is not affiliated with the retailers shown or requested. Operator: Giant Harvest Restaurant Sdn Bhd. Support email: Hatiawk159@gmail.com. WhatsApp: +60 10-585 9819. The pickup location is Danga Bay; this is not automatically the registered business address.
Orders and approval
Submitting an order or receiving an order number acknowledges your request; it does not confirm acceptance, stock, payment or a delivery slot. Review your items, quantities, contact details and fulfilment choice before submitting. Contact support with your order number to correct an error. We confirm availability, the complete payable amount and the expected fulfilment time before you approve payment and purchasing.
Prices and substitutions
Product prices are shown in Malaysian ringgit (MYR/RM) unless another currency is expressly stated. Availability, fresh produce prices and weight-based prices may change. We will seek your approval for a price change, substitute or extra charge before purchase. Unavailable items will be removed or replaced only with your agreement. Product images are illustrative; check the name, size, ingredients and allergy information.
Self pickup in Johor Bahru
Self Pickup in Johor Bahru is available only to Singapore customers. For this option, the service, packing and preparation fee is RM40 per order. It covers shopping on your behalf, gathering the ordered items, packing, packaging, preparing them for collection and holding your order until the agreed pickup time. The approved product price is charged separately. No delivery fee applies to this option. Pickup is at Danga Bay, by arrangement after our ready-for-collection confirmation. Do not travel to collect until the location details and collection time are confirmed. You arrange your own travel and onward transport.
Delivery to Singapore
Singapore delivery fees depend on the delivery area and order. Contact us on WhatsApp for a quote. Any other applicable charges are confirmed after we review the order. Shipping is not free and no fixed SGD60 rate applies. An initial amount excluding an unquoted fee is not the final payable total. We disclose the full quote, its currency and the expected delivery time for your approval before payment and purchasing. If you decline an unaccepted quote, you may cancel the request without a service charge. We do not promise delivery of restricted products; any cross-border restrictions or import arrangements affecting the order must be checked before it is accepted.
Payment and fulfilment
Use only the payment instructions confirmed by Buy For Me. Selecting a payment preference or uploading proof does not itself confirm receipt of funds. Any payment deadline, approved currency, conversion rate and expected collection or delivery time will be confirmed with the order. We will contact you if a material delay occurs. Provide accurate contact and delivery information and arrange to receive or collect perishables promptly. Any additional delivery or storage arrangement must be explained and approved in advance.
Cancellation, refunds and problems
You may cancel without a service charge before you approve the final quote and purchasing begins. After purchasing starts, contact us promptly; any proposed deduction must reflect reasonable, disclosed and evidenced costs, subject to applicable consumer rights. We refund amounts paid for items we cannot supply. If an item is wrong, missing, damaged, defective or unsafe, contact support as soon as reasonably possible with the order number and available photos or receipt. We will review and provide an appropriate remedy, including replacement, refund or another remedy required by law. Where we supplied a materially incorrect or defective item, we cover necessary redelivery costs. Perishables are generally unsuitable for change-of-mind returns, but this does not remove your rights for faulty, unsafe or misdescribed goods. Do not consume unsafe goods. Refund method and expected processing time will be confirmed; mandatory rights are not subject to an arbitrary reporting deadline.
Personal data and fair use
Read the Privacy Notice for how information is used to manage accounts, quotes and fulfilment. Do not submit fraudulent payment proof, misuse another person’s account or knowingly provide false information. We may suspend misuse without removing valid refund or consumer rights.
Your rights and changes
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer or data-protection law. Raise a complaint with support using the order number; you may also use relevant statutory complaint channels. We will publish dated updates. Changes apply to new requests and do not retrospectively change an accepted order without your agreement. Effective date: 29 October 2026.